Are department stores (and other brick-and mortar retail establishments) truly doomed to a slow and painful death, or is there a chance of rebirth? We speak to a leading retail expert to find out.
What is the future for physical stores and can retail mount a suitable strategy to address the anticipated decline (and a decline accelerated by COVID-19 restrictions). While stores are in decline, there are digital-based strategies that retailer can embark on.
To gain an insight, Digital Journal caught up with John Kelly, CEO of Zenreach.
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